Department for Education coronavirus

(COVID-19) helpline

The Department for Education coronavirus (COVID-19) helpline is available to answer questions about COVID-19 relating to education and children’s social care.

Staff, parents and young people can contact this helpline by calling:

Phone: 0800 046 8687.   
Opening hours: Monday to Friday from 8am to 6pm.

Updates on Covid-19


Wakefield coronavirus testing leaflet

Guidance for parents and carers of children attending out-of-school settings during the coronavirus (COVID-19) outbreak

Coronavirus (COVID-19): support for parents and carers to keep children safe online

Guidance for parents on the re-opening of educational settings

COVID-19: guidance for households with possible coronavirus infection

How to teach young children how to wash their hands properly

How to wash your hands properly

Free School Meals voucher scheme guidance